Your leasing team’s key to communicating with renters and residents stress-free. 

Drive Efficiency
Clients see an ROI of $169 in revenue for every $1 spent on RentEngage.¹

Streamline Communication
Nurture prospects and residents to lease and renew with automated, two-way text and email messages from a centralized platform.

Reduce Risk
24/7 leasing center support, trained in fair-housing compliance will handle your incoming calls, emails and online chats.

Intelligent chat that answers renter questions and qualifies leads.

• Capture 100% of incoming web chats
• Answer all renter inquiries 24/7
• Qualify each lead
• Deliver guest cards automatically to PMS/CRM
• Launch in 48 hours.

Instant, dedicated assistance for renters visiting your property page.

• Responses from FHA-compliant agents specialized in renter communication.
• Ability to text or chat guest cards.
• Customer support for implementation, check-ins, reporting and questions.

Our AI-powered Voice Assistant, Charlie, picks up all calls with live agents standing by for premium customer care. 

• Calls answered 24/7
• Call information recorded for property teams
• Appointment setting
• Tour scheduling 
• Automated waitlist adding
• Marketing attribution source tracking
• Call tracking and recording
• 65% of calls resolved by Charlie²

Maintenance routing

Automatically deliver all emergency maintenance ticket details directly to your on-call service technicians.

Renter communication

Maintenance techs can communicate directly with residents to request photos or video of the issues, without the need to share specific phone numbers.

Request handling

Technicians can document all details of the ticket, and even transfer the ticket to another on-call agent–all from their smartphone without any specialized software required.

Effortlessly nurture the renter journey with marketing automation or in-the-moment email and text campaigns for prospective renters and current residents.

• Send 2-way texts and emails
• Easy communication management with a shared inbox for text and emails
• Smart audience targeting and automation
• Leverage mobile-optimized email templates
• Professionally designed flyer templates for promotions and events
• Media storage
• Track campaign success