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RentEngage.

Live and automated solutions to handle all your chats, texts, emails and calls.

RentEngage Chatbot popping up on mobile phone


Powerful Renter Communication Solutions
RentEngage.TM

Your leasing team’s key to communicating with renters and residents stress-free. 

Drive Efficiency
Clients see an ROI of $169 in revenue for every $1 spent on RentEngage.¹

Streamline Communication
Nurture prospects and residents to lease and renew with automated, two-way text and email messages from a centralized platform.

Reduce Risk
24/7 leasing center support, trained in fair-housing compliance will handle your incoming calls, emails and online chats.

RentEngage.
Customers who want businesses available 24/7.³
51%
Features
Chatbot

 

Intelligent chat that answers renter questions, qualifies leads and takes the hassle out of renter communication.

  • Capture 100% of incoming web chats
  • Answer all renter inquiries 24/7
  • Qualify each lead
  • Deliver guest cards automatically to PMS/CRM
  • Launch in 48 hours.
RentEngage.
Percentage of businesses that saw better lead engagement with chatbot tech.⁴
49%
Percentage of businesses that reported a greater volume of high-quality leads with chatbot tech.⁴
55%
Features
Live Chat

 

Instant, dedicated assistance for renters visiting your property page.

  • Responses from FHA-compliant agents specialized in renter communication.
  • Ability to text or chat guest cards.
  • Customer support for implementation, check-ins, reporting and questions.
RentEngage.
Live agents are trained in FHA-compliant renter communication
Features
Calls

 

Our AI-powered Voice Assistant, Charlie, picks up all calls with live agents standing by for premium customer care. 

  • Calls answered 24/7
  • Call information recorded for property teams
  • Appointment setting
  • Tour scheduling 
  • Automated waitlist adding
  • Marketing attribution source tracking
  • Call tracking and recording
  • 65% of calls resolved by Charlie²
RentEngage.
Features
Emergency Maintenance

 

Maintenance routing

Automatically deliver all emergency maintenance ticket details directly to your on-call service technicians.

Renter communication

Maintenance techs can communicate directly with residents to request photos or video of the issues, without the need to share specific phone numbers.

Request handling

Technicians can document all details of the ticket, and even transfer the ticket to another on-call agent–all from their smartphone without any specialized software required.

RentEngage.
Features
Media Center

 

Effortlessly nurture the renter journey with marketing automation or in-the-moment email and text campaigns for prospective renters and current residents.

  • Send 2-way texts and emails
  • Easy communication management with a shared inbox for text and emails
  • Smart audience targeting and automation
  • Leverage mobile-optimized email templates
  • Professionally designed flyer templates for promotions and events
  • Media storage
  • Track campaign success
RentEngage.
Customers who prefer receiving text messages over calls or email.⁵
85%

Why clients love RentEngage.

Rent. has been a great source of Marketing and Lead Development for our apartments. The leads are high quality and responsive to our leasing staff…I would highly recommend using the call service program. We have been using it for around 4 years and it has been a great experience!
As apartment marketing has evolved in the 40+ years I’ve been in the industry, I’ve always been impressed with Rent.’s ability to adapt to new technologies and remain on the cutting edge of new avenues to reach consumers.
The benefit of the pre-designed templates within Media Center is quick, professional communication. I appreciate that our on-site team members don’t need to be graphic designers to create visually stunning, attention-grabbing emails and texts.
Our partnership with Rent. is truly just that, a partnership. I can always count on the team at Rent. to provide us with real results…The folks at Rent. truly do care and take the time to ensure we are 100% satisfied with their product and that if we need anything, they are just a call away.

RentEngage. Packages

Find the perfect-fit option for your property’s renter communication needs.
Chat
(Bot, Live)
Features
24/7 Support
Easy 48 hr set up
Capture all incoming webchats
Qualify leads
Automatically deliver guest cards to CRM/PMS
Calls
Features
24/7 support
Combined AI-powered voice assistance and live agents
Appointment and tour scheduling
Waitlist adding
Marketing attribution tracking
Call tracking and recording
Emergency Maintenance
Features
Photo and video sharing capabilities
Agent transferring
Fully accessible via smartphone
Direct maintenance tech to resident communication
Detailed ticket documentation
Media Center
Features
2-way text and email communication
Shared inbox for text and email management
Smart audience targeting and automation
Mobile-optimized email templates
Professionally designed flyer templates
Media storage
Campaign success tracking

Discover your next resident on our network

¹ MaxLeases, February 2022. Average was calculated from 584 RentEngage. client properties which share lease data with RentEngage. through their Property Management System integration.

² Rent. Internal Data.

³ TechJury, April 2022.

⁴ 2021 State of Conversational Marketing.

Slicktext, January 2022.

 

Let’s connect!
What Type of Property Do You Manage?

House, Small Complex, Condo (1-19 units)

Apartment Complex (20+ units)

Discover your next resident on our network