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RentRep.

Illuminate your online presence with FHA-compliant reputation, social and listing management built for multifamily.

RentRep. | Apartment Reputation Management for Multifamily


Full Online Reputation Coverage

RentRep.

The highest rated reputation management solution available.⁶ Take control of your online reviews, listings and social presence.

Drive Leads
Properties with ten or more recent reviews average 140% more leads than properties with no recent reviews.⁷

Improve SEO
Ratings and reviews coupled with accurate listings across all platforms can improve SEO and Google Local Pack placement.

Reduce Risk
Reputation and social experts, trained in fair-housing compliance, take the burden off your team and reduce your risk and exposure.

RentRep. | Apartment Reputation Management for Multifamily

Dashboard

 

Monitor and manage your entire online reputation with the best-in-class platform by Reputation.

  • Track and manage all reviews, social media activity and listing accuracy
  • Get a comprehensive Reputation Score with a roadmap to better portfolio and property health
  • Automate review generation by integrating with your Property Management System
  • Manage reputation on-the-go with the Reputation Mobile App
RentRep. | Apartment Reputation Management for Multifamily


Review Management

 

FHA-compliant experts monitor and manage your reviews and responses, protecting your community’s online reputation and addressing resident feedback.

 

  • Our Fair Housing-trained reputation experts monitor all reviews and craft customized responses.
  • Responses are posted within 48 hours.
  • Responses for negative reviews can be sent for property team approval before posting.
RentRep. | Apartment Reputation Management for Multifamily

Listing Management

 

Maintain accurate listings across the web with less effort using our search engine sync.

 

  • RentRep. connects to dozens of listing sites.
  • Property information is pulled directly from the Reputation Dashboard.
  • Listings update across the internet automatically for consistent accuracy at all times.

 

RentRep. | Apartment Reputation Management for Multifamily

Social Management

 

Your community’s social presence, professionally managed by our team of social media specialists.

 

  • Our team of fair housing-trained experts produce original social media content.
  • Receive eight monthly postings to Facebook and Google, and four monthly postings to Instagram.
  • Monthly Facebook posts are boosted for maximum reach and impressions.
RentRep. | Apartment Reputation Management for Multifamily
Add-On Services

Added Posts &
Boosted Budget

 

Further accelerate your social presence and expand your reach with flexible add-ons.

Added posts
We help you reach your goals with the ability to purchase up to 22 additional posts. Plus, all posts are automatically boosted to amplify engagement.

Boosted Budget
Reach 12X the users.³ We boost your current posts and stay within budget to increase your following, engagement, and overall brand awareness.

RentRep. | Apartment Reputation Management for Multifamily


Introducing

Surveys

Collect renter insight to maintain and boost the reputation of your community.

  • Optimize pre-built surveys to ensure you receive applicable data
  • Send questions specific to the multifamily industry
  • Automatically trigger survey requests based on renter activity
  • Customize questions and visuals to match your brand
  • Operationalize the survey responses that can effect change at your property
RentRep. | Apartment Reputation Management for Multifamily

RentRep. features

Dashboard Powered by Reputation
Use the best-in-class platform to manage your entire online reputation.
Reputation Score
Get a comprehensive reputation score for a single property or your entire portfolio with suggestions for improvement.
Review Management
Multifamily reputation experts track, respond to and manage your ratings & reviews.
Listing Management
Seamlessly integrated with dashboard to automatically update listings and keep them accurate at all times.
Google Claiming
Claim, update and maintain accuracy right from the dashboard or with managed support.
Social Management
Engaging social content managed by our team of social media specialists.
Surveys
Actionable insights via multifamily-specific, automated and customizable surveys.
FHA-Compliant
Our Fair Housing-trained experts effectively respond with care to alleviate risk.
Mobile App
Manage your reputation on the go. Post, monitor and respond to social, reviews and more from your mobile device.

RentRep. Suites

Reputation management just got easier. Discover our four new Suites tailored to address your specific needs, equipped with the powerful tools you require. Each Suite includes access to the Dashboard, a tool that allows you to manage your reputation in real time, and Listing Management, an engine that updates your listings across the internet to maintain accuracy.
Review Essentials
Dashboard | Listings | Reviews
Reviews monitored by reputation experts
Responses posted within 48 hours
Negative review responses sent to you for approval
Social Essentials
Dashboard | Listings | Social
Original social media content
8 monthly postings to Facebook and 4 monthly postings to Google and Instagram
Automatic boosting of Facebook posts
Review & Social Advanced
Dashboard | Listings | Reviews | Social
ALL the benefits of Review Essentials Suite
ALL the benefits of Social Essentials Suite
Premium
Dashboard | Listings | Reviews | Social | Surveys
ALL the benefits of Review Essentials Suite
ALL the benefits of Social Essentials Suite
Choose from 6 pre-built, customizable, multifamily-specific surveys
Automatically send unlimited surveys based on actions
Operationalize responses to improve properties, as needed

Why Clients love RentRep.

Our reputation score portfolio-wide for the majority of our communities has improved since 2018. It is because you provide candid feedback and customized responses within a 48 hour timeframe.
As apartment marketing has evolved in the 40+ years I’ve been in the industry, I’ve always been impressed with Rent.’s ability to adapt to new technologies and remain on the cutting edge of new avenues to reach consumers.
Our partnership with Rent. is truly just that, a partnership. I can always count on the team at Rent. to provide us with real results…The folks at Rent. truly do care and take the time to ensure we are 100% satisfied with their product and that if we need anything, they are just a call away.

Discover your next resident on our network

¹ Rent. Internal Data, April 2022. 

² BrightLocal Local Consumer Review Survey 2022.

³ Rent. Internal Data, October 2021 – April 2022.

⁴ Brightlocal Local SEO Ranking Factors 2021.

⁵ 2022 NMHC/Grace Hill Renter Preferences Survey Report.

Marketing Product Survey conducted by Rent., October 2021. Based on results from 1107 respondents.

⁷ Rent. Internal Data, April 2022. 

Let’s connect!
What Type of Property Do You Manage?

House, Small Complex, Condo (1-19 units)

Apartment Community (20+ units)

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