Reach renters on the Zillow Rentals Network.

Your listings will remain active on the Rent. Network until June 15th, 2025. At that time, Zillow will become the sole provider of multifamily listings (25+ unit buildings) on Rent.com, ApartmentGuide.com, and Redfin.com. To maximize the benefits of this partnership and access the expanded reach of the Zillow Rentals Network (including Zillow, Trulia, HotPads, and Realtor.com in addition to Rent.com, ApartmentGuide, and Redfin), you'll need to establish a direct advertising contract with Zillow. The sooner you list with Zillow, the sooner you can enjoy the expanded reach of the Zillow network. Connect with a Zillow Sales professional to learn more:

‍List on Zillow →

As a result of the Zillow partnership, Rent. will be discontinuing our DMS products (RentSearch., RentSocial., RentTarget., RentRep., RentEngage., and Property Sites). Rent. will continue to support existing campaigns through June 15th, 2025 to minimize disruption. We encourage you to contact us at customersuccess@rent.com to discuss strategies for transitioning your marketing efforts. You will need to work directly with Rent. on all DMS products as the Zillow partnership is focused on RentMarketplace. listings only.

You can seamlessly transition to Birdeye, the platform powering RentRep., and keep your existing reputation management platform running, uninterrupted. Switching your service to Birdeye ensures no downtime, the same support, and more features–all at promotional pricing. To learn more about their expanded features and to schedule a call with a representative please visit this link.

You can seamlessly transfer to Hyly.ai, the platform powering RentEngage. Chatbot and keep your service running, uninterrupted. To easily transfer your Chatbot contract please set up a meeting Hyly.ai directly with this link.

You can seamlessly transfer to Hyly.ai, the platform powering RentEngage. Lead Nurture and keep your service running, uninterrupted. To easily transfer your Lead Nurture contract please set up a meeting Hyly.ai directly with this link.

These products will also be discontinued as part of the Zillow partnership. Rent. will continue to support each service through June 15th, 2025 to minimize disruption. We encourage you to contact us at customersuccess@rent.com to discuss strategies for transitioning your service.

Zillow will begin syndicating listings to Rent. in April. We are working diligently to launch the syndication as soon as possible. To ensure your properties benefit from this expanded reach across the Zillow network (including Rent.com, ApartmentGuide.com, and Redfin.com), connect with a Zillow sales professional soon to explore advertising options: List on Zillow →

Once you've transitioned to Zillow and the syndication begins, your Rent. listing contract will be automatically canceled, and your listings will be accessible through your Zillow advertising agreement. Rent. will handle the listing cancellation for you; there is no action needed by you once you have transferred to Zillow.

Zillow will begin syndicating listings to Rent. in April 2025.

To learn more about listing with Zillow, please connect with a Zillow Sales professional:

‍List on Zillow →

No action is needed. Your Rent. contract will be automatically canceled when Zillow syndication begins in April 2025.

Your RentMarketplace. listing will remain live, as is, until the syndication begins in April 2025. At that point, Rent. will automatically cancel your existing RentMarketplace. agreement and you will begin to receive leads generated by Rent.com, ApartmentGuide.com and Redfin.com directly from Zillow. There is nothing more you need to do once you sign with Zillow. Your Rent. listing will be automatically canceled for you, with your April invoice prorated based on the syndication start date. You will be sent a cancellation confirmation email once your contract has been canceled.

‍

To learn more about listing with Zillow, please connect with a Zillow Sales professional:

List on Zillow →

‍

June 15th, 2025.

To keep your listings visible beyond June 15th, 2025, you will need to sign an advertising agreement with Zillow. You can reach out to Zillow here:

‍List on Zillow →

If you don’t want to be syndicated on Zillow, you do not need to take any action. Your listings will be removed from the Rent. Network of sites on June 15th, 2025. Please note that at this time, Rent. is only receiving listings from Zillow, and is not syndicating listings back to Zillow.

Login to RentHQ. at renthq.rent.com, navigate to ‘Portfolio Reports’, select the product for which you would like report data, select ‘Filter Criteria’, select ‘Export to PDF. This data will be available for both active and inactive properties until June 15, 2025.

We are here to help! For any questions, please contact us at customersuccess@rent.com or reach out to your Rent. sales representative. You can also call (877) 999-4472 Monday through Friday from 9 AM–6 PM ET.

Call (866) 236-2510 for billing questions.

Login to RentHQ at renthq.rent.com, navigate to ‘Portfolio Reports’, select the product for which you would like report data, select ‘Filter Criteria’, select ‘Export to PDF’

You can pay any outstanding invoices by following the prompts directly in the pay.rent.com payment portal, or in RentHQ. before it retires on June 15, 2025.

‍View and pay bills →

You do not need to send an email for cancellations, once you move to Zillow, your Rent. contract will be canceled automatically. However, you can email customersuccess@rent.com for any questions. If you are wanting to cancel a service, either RentMarketplace. or a digital marketing product in advance of the syndication or June 15th, 2025 date, please email cancellations@rent.com to do so.

Call (877) 999-4472 to report a scam or fraudulent listing or simply utilize the “report a listing” link directly on the listing in question.

Starting May 1st, 2025, your listings will transition to a complimentary syndication model, meaning we'll publish them at no charge. These single family rental listings will only be visible on Rent.com, Apartmentguide.com and Redfin.com. Lead delivery will continue uninterrupted. If you have any questions, please reach out to rentalsac@rent.com.