Multichannel marketing: a quick guide for multifamily owners and operators

Grace McClain
Multifamily Marketing
Marketing Technology
Property Marketing

In today’s digital age, where renters are constantly bombarded with information, it’s increasingly challenging for properties to capture their attention. The days of relying on a single marketing channel to make a lasting impression on renters are long gone. Enter multichannel marketing, a strategy that has revolutionized how properties connect with renters. In this blog, we’ll explore the power of multichannel marketing and how it can be a game-changer for your property.

What is multichannel marketing?

Multichannel marketing is a strategic approach that involves engaging with renters across multiple channels and platforms to deliver a consistent and cohesive message. These channels can include social media, email, websites, mobile apps, search advertising, geofencing, display, and more.

The essence of multichannel marketing lies in providing a seamless and integrated experience, where the renter can interact with your property’s brand through their preferred channel. This approach acknowledges the diversity of customer touchpoints and leverages them to build a more comprehensive understanding of your target audience.

The power of multichannel marketing

With a single-platform approach, properties can simplify their leasing lifecycle while boosting conversion from leads to leases. Here are a few of the benefits of multichannel marketing:

Increased visibility and lead gen: By employing multiple channels, you increase your property’s visibility. You’re more likely to reach new renter audiences, some of whom may not have discovered your brand through a single channel. Internal Rent. data shows that properties yielded 95% more page views when combining RentMarketplace. listings and RentSearch. Advertising.

Multichannel can also be powerful for lead generation. Rent. data also showed that RentMarketplace. clients brought in 36% more leads when the listings ran in parallel with RentSocial. ads.

Enhanced customer experience: Multichannel marketing ensures that renters can interact with your brand on their terms. It also reinforces your property brand so you stay in the running as renters research their options. Whether it’s through a listing, website, or on social media, a consistent experience across these channels builds trust and loyalty.

Data-driven insights: With multiple channels, you can gather diverse data about renter behavior and preferences. Platforms that track engagement across channels and integrate with your property management system (PMS) ensure you can seamlessly gain valuable insight about renters. This data allows you to refine your marketing strategy continually, making data-driven decisions to improve your ROI and overall performance.

Targeted messaging: Reaching renters through advertising can be challenging if you have limited targeting abilities. By leveraging data from the listing sites that renters frequent, multichannel marketing solutions allow you to target renters who are actively searching for a place. So, your search, social, and display ads get in front of the right audience at the right time.

Similarly, different channels cater to different types of content and audiences. Multichannel marketing allows you to tailor your messages to suit each platform and its users, making your marketing efforts more effective.

Adaptability and personalization: In a fast-paced digital landscape, trends and renter behavior change rapidly. Testing and recalibrating your marketing strategy is crucial for keeping up with evolving needs. Multichannel marketing allows you to adapt to these changes more easily by diversifying your presence.

Multichannel marketing also presents opportunities to tailor your messaging to each channel and individual. You can use email marketing to send personalized messages to leads, addressing their specific needs and interests. Simultaneously, you can use dynamic content on your website to display relevant listings based on a visitor’s browsing history. This personal touch can significantly increase the chances of converting leads into tenants.

Boost performance with multichannel marketing

Multichannel marketing is a powerful approach that can significantly enhance your property’s brand reach, renter engagement, and overall success. By meeting renters where they are, delivering consistent messaging, and harnessing the wealth of data from multiple channels, you can build a robust marketing strategy that drives results. In the ever-evolving world of marketing, embracing the power of multichannel marketing is a smart move that can set your property on a path to higher occupancy.

Book a consultation to get powerful results for your property!

The Rent. Marketing platform simplifies multichannel marketing so you can make an impact while maximizing marketing spend across social, search, reputation management and more. Book your consultation to get started today.

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Multifamily Marketing
Marketing Technology
Property Marketing
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Contact us for more info on Rent. Solutions.
House, Small Complex, Condo (1-19 units)
Apartment Community (20+ units)
House, Small Complex, Condo (1-19 units)
Apartment Community (20+ units)
Tell us about yourself!
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