Terms of Service

The rental advertisements and related services posted on the Sites are procured and provided by Rent Group and/or its subsidiaries and affiliates. In the case of any violation of our Agreement, we reserve the right to seek all remedies available by law and in equity for such violations, including termination of your use of the Sites.

By submitting communications, photos, data, information, reviews/opinions or any other content (“User Content”) to us or the Sites, you are (i) authorizing us to use such User Content (including, where applicable, your name, image and likeness) and (ii) granting us a limited, non-exclusive, royalty-free, sublicensable, irrevocable right and license to copy, use, distribute, reproduce, modify, display, perform, create derivative works from, store and otherwise use such User Content, in any media known now or in the future. You represent and warrant that you have sufficient rights in the User Content to make this grant.  You understand and agree that User Content submitted through the Sites is not confidential or proprietary.  

Several of our Sites provide opportunities for you to provide opinions or reviews (“User Commentary”).  User Commentary must not violate these Terms of Service (especially as set forth below under No Unlawful or Prohibited Use). In addition, you represent and warrant that User Content and User Commentary submitted by you does not:

We do not endorse the accuracy or reliability of any User Commentary, and User Commentary does not reflect our views.  WE ACCEPT NO LIABILITY WHATSOEVER FOR USER CONTENT OR USER COMMENTARY.

Potential renters may search the Sites for available rental properties at no charge.

Subject to the restrictions in these Terms of Service, we hereby authorize you to view, copy, download and print a single copy of the information and data (“Content”) available on the Sites, provided that: (1) the Content is used solely for personal, noncommercial purposes; (2) the Content is not modified, republished, or redistributed; and (3) all copyright, trademark, service mark and other proprietary notices are reproduced as they appear in any such Content.  Without limiting the generality of the foregoing, as a renter, you are only permitted to use the Sites to search for properties, communicate with advertisers/properties, and utilize other rental-related services offered by us.  Except as expressly provided above, nothing contained herein shall be construed as conferring, by implication, estoppel or otherwise, any license or right under any patent, trademark or copyright of Rent Group, its affiliates or the Sites.

Notwithstanding the grant of access conferred in Section 4, we expressly and without limitation revoke the right of any competitor, including competitors of Rent Group or its affiliates, to access the Sites in any way and for any purpose, including, but not limited to, through employees, officers, directors, third party agents, affiliates, or independent contractors.  If you are a competitor of Rent Group or any of its affiliates, you acknowledge that you are accessing the Sites without legal authorization, and agree to immediately discontinue such access, and to direct all parties within your control or under your direction, including, but not limited to, employees, officers, directors, third party agents, affiliates, or independent contractors, to cease accessing the Sites on your behalf, or for your benefit.

Our listings contain phone numbers through which you may contact our advertisers.  We have an agreement with a third-party provider (the “Call Servicer”) allowing properties listed on the Sites to be assigned a unique phone number as part of their listing and to use call measurement and monitoring services, for purposes of quality assurance, customer service, via the Call Servicer’s telecommunications network.

By using the Sites to access listings and by contacting advertisers/properties via the telephone numbers listed on the Sites, you consent and give permission to have your voice, identity and call content recorded, monitored, stored and divulged for the purposes described above.  You will be notified at the beginning of a call if it may be recorded or monitored.  

You agree to indemnify and hold harmless Rent Group, its affiliates and its and their respective employees, representatives, agents and suppliers (“Rent Group Indemnitees”) against any claim, suit, action, or other proceeding brought by anyone, including claims by the properties or Rent Payment Service Provider, in connection with your use of the Online Rent Payment Services, including but not limited to: (i) your use or someone using your computer or your account; (ii) a violation of any agreement between you and the Rent Payment Service Provider or you and the rental property, whether such violation is by you or anyone using your computer; (iii) a claim regarding the amount paid or received using the Online Rent Payment Service; or (iv) a claim regarding the date payment is made or received. You agree to pay any and all costs, damages, and expenses incurred by Rent Group Indemnitees arising out of such claims, suits, actions or other proceedings, including, without limitation, reasonable attorneys’ fees and costs, and awards in connection with (that is, against, or arising from, or otherwise incurred by) any such claim, suit, action, or proceeding attributable to any such claim. Rent Group cannot and will not be liable for any damage or loss arising from your failure to comply with the terms of service of the Rent Payment Service Provider or you following any links to third-party sites.

Listings appearing on the Sites may contain coupons or other promotional offers, such as rent or move-in special offers (“Coupons”). You may only redeem Coupons if you are 18 years of age or older. You can only redeem Coupons during the promotional period, while supplies last, and any unredeemed Coupon will not have any cash value. Coupons may only be redeemed for the specific property being advertised and no substitution is permitted. You will be subject to the terms, conditions and restrictions mentioned in the Coupon in addition to these Terms.

Unless otherwise set forth in the Coupon, permitted by the advertising property, or required under applicable law, the following additional restrictions apply: You cannot redeem the Coupon in combination with other discounts, promotions or offers; and you cannot duplicate use, sell or trade a Coupon. The Coupon will be void if you attempt to redeem it in violation of the terms of the Coupon or these Terms.

IN ADDITION TO THE GENERAL DISCLAIMER OF WARRANTIES AND LIMITATIONS OF LIABILITY APPLICABLE TO THE SITES, WE DISCLAIM ANY AND ALL WARRANTIES AND LIABILITY AS TO ANY ADVERTISING PROPERTY OR THE PRODUCTS OR SERVICES THAT IT OFFERS. WE DISCLAIM ALL WARRANTIES OF QUALITY, SAFETY, USABILITY, MERCHANTABILITY OR FITNESS OF ANY UNDERLYING PRODUCT OR SERVICE REDEEMED BY YOU IN CONNECTION WITH ANY COUPON. AS BETWEEN RENT GROUP AND YOU, YOU AGREE THAT YOU ARE USING THE ADVERTISING PROPERTY’S COUPON AT YOUR SOLE RISK.

As a part of our services, we may offer renters and landlords the ability to obtain background or credit checks (collectively, “Consumer Reports”) from a third party service provider (the “Tenant Screening Service Provider”) (such services referred to as “Tenant Screening Services”).  In connection with such Tenant Screening Services, however, we (a) do not receive, process, or store Consumer Reports, (b) do not control how a landlord uses a Consumer Report in evaluating its applications, (c) are not responsible for any part of the Tenant Screening Services, and (d) do not guarantee any acceptance by a landlord of any application.   Your use of the Tenant Screening Services is governed by the terms of use and privacy policy of the Tenant Screening Service Provider available at https://www.rentspree.com/terms-of-use/ and https://www.rentspree.com/rentspree-privacy-policy/ (collectively, the “RentSpree Terms”).    

If you are a renter using the Tenant Screening Services, you authorize and direct RentSpree to obtain Consumer Reports about you, which may include information about your character, your mode of living, your credit history and standing, and criminal records.   You further authorize and direct RentSpree to share such Consumer Report(s) with the landlords to whom you submit an application.   By using the Tenant Screening Services, you agree to the RentSpree Terms.   You may report any issues associated with the Tenant Screening Services and/or request a paper copy of your Consumer Report by contacting RentSpree at support@rentspree.com.    While you are strongly encouraged to obtain assistance from a licensed attorney in the event you have any questions regarding your rights in connection a Consumer Report, some government information regarding your rights under the Fair Credit Reporting Act can also be found here: https://files.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf.

If you are a landlord using the Tenant Screening Services, you agree to use the background check reports in compliance with all applicable laws and regulations (including, without limitation, the Fair Housing Act and the Fair Credit Reporting Act).  You further agree to comply with the RentSpree Terms, and agree to indemnify and hold us (and our officers, directors, agents, affiliates, subsidiaries, joint ventures and employees), harmless from any cost, liability, charge, penalties, claim or demand, including reasonable attorneys’ fees, court costs, and other costs of collection, made by any third party due to or arising out of your failure to comply with the RentSpree Terms.   You certify that you will (a) obtain all necessary permission(s) from potential tenants before obtaining his/her Consumer Report; (b) comply with any and all applicable legal requirements;  and (c) will not discriminate against a tenant applicant or otherwise misuse the information contained in any Consumer Report, as provided by any applicable federal or state equal opportunity laws or regulations.    While you are strongly encouraged to obtain assistance from a licensed attorney in the event you have any questions regarding your rights and obligations, some information relating to your use of the Consumer Reports can also be found here:  Using Consumer Reports: What Landlords Need to Know (https://www.ftc.gov/tips-advice/business-center/guidance/using-consumer-reports-what-landlords-need-know )  and Notice to Users of Consumer Reports: Obligations of Users under the FCRA (https://pubs.napbs.com/pub.cfm?id=8075FEC2-0ADD-C23B-85E4-E6459D9E6E50).

Except as otherwise stated herein, none of the Content on the Sites may be modified, copied, reproduced, distributed, republished, downloaded, displayed, sold, compiled, posted or transmitted in any form or by any means, including but not limited to, electronic, mechanical, photocopying, recording or other means, without our prior written consent.

The terms “Rent Group”, “Rent.”, “R.”, “Apartment Guide”, “Rentals.com” and any other trademarks, trade names, logos and service marks (collectively, the “Marks”), displayed on the Sites are the property of Rent Group or other third parties.  You are not permitted to copy or otherwise use these Marks without the prior written consent of Rent Group or such other owner.

The Sites may contain robot exclusion headers.  Much of the information on the Sites is proprietary or is licensed to us by our users or third parties.  You agree that you will not use any robot, spider, scraper or other automated means to access the Sites for any purpose without our prior written consent.  Additionally, you agree that you will not: (i) take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure; (ii) copy, use, reproduce, modify, create derivative works from, distribute or display any content on the Sites without our prior written consent or the consent of the appropriate third party, as applicable; (iii) interfere or attempt to interfere with the proper working of the Sites or any activities conducted on the Sites; or (iv) bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Sites.

As a condition of your use of the Sites, you agree to comply with all applicable federal, state and local laws, statutes, ordinances and regulations regarding your use of our service and any related activities, including, without limitation, the Fair Housing Act, the Fair Credit Reporting Act, and any applicable rent-control or rent-stabilization laws.  You warrant that you will not use the Sites in any way prohibited by law and/or otherwise prohibited by these terms, conditions and notices.  In addition, you will not:

We do not conduct any screening, background investigations or credit checks on any individual’s character, creditworthiness or rental history. In the event you use or access any Third Party Service(s) offered through the Sites which enables you to access a potential renter’s consumer credit data, criminal history, or eviction history, you hereby certify the following in connection with same: (a) that you have a legitimate business need for such data to assess the suitability of a potential renter of a property listed on the Sites; (b) your request and use of such data shall be solely for your internal business purposes in connection with such potential renter and potential transaction; and (c) that you will not provide any such data to any third party, and will comply at all times with all applicable law in the handling, protection and disposition of same.

We may offer features through our Sites that facilitate your ability to use various services offered by third parties, and/or the Sites may contain links to websites or applications operated by parties other than Rent Group (each, a “Third Party Service” and collectively, “Third Party Services”). These Third Party Services may include, but are not limited to, services that: (a) assist landlords and potential renters in the evaluation, negotiation and consummation of transactions among themselves (including tenant screening) and (b) facilitate ongoing rental services once a lease or contract is signed (including online rent payments).  While we may facilitate your ability to use services offered by the Third Party Service provider, we: are not affiliated with any Third Party Service providers; do not control any such Third Party Service providers; do not endorse or guarantee the services of Third Party Service providers; and are not responsible for the site content or conduct of any Third Party Service providers.  If you decide to leave the Sites to access utilize any Third Party Services, you expressly acknowledge and agree that you do so entirely at your own risk, and that we are in no way responsible or liable for any such Third Party Services, including, without limitation, their content, policies, failures, promotions, products, services, actions and/or any damages, losses, failures or problems caused by, related to or arising from your use of (or exchange of information through) any Third Party Services.   We strongly encourage you to thoroughly review all policies, rules, and terms of use of any Third Party Service providers that you visit or use, and to complete appropriate diligence prior to sharing any sensitive personal information with such provider(s).Links to Third-Party Websites; Use of Google Maps.

In addition, the Sites provide map views of properties using Google Maps.  Your use of Google Maps through the Sites, or otherwise, is subject to the Google Maps/Google Earth Terms of Service (including the Google Privacy Policy).

ALTHOUGH WE HAVE ATTEMPTED TO PROVIDE ACCURATE INFORMATION ON THE SITES AND OUR MOBILE APPLICATIONS, WE ASSUME NO RESPONSIBILITY FOR THE ACCURACY OF THE INFORMATION.  ALL INFORMATION PROVIDED ON THE SITES IS PROVIDED “AS IS” WITH ALL FAULTS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.  WE HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE, EXCEPT TO THE EXTENT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.

NEITHER RENT GROUP, NOR ITS PARENT, AFFILIATES, OR SUBSIDIARIES, NOR ANY OF THEIR RESPECTIVE DIRECTORS, EMPLOYEES, AGENTS, VENDORS OR SUPPLIERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THE SITES OR ANY ADVERTISEMENT ON THE SITES, OR DAMAGES FROM THE USE OF OR RELIANCE ON THE INFORMATION PRESENT ON THE SITES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

We reserve the right in our sole discretion to improve, modify or remove any information or content appearing on the Sites.  We may discontinue or revise any or all aspects of the Sites in its sole discretion and without prior notice.  Without limiting the foregoing, we reserve the right to change the terms and conditions under which the Sites are offered at any time.  We will provide notice of and the effective date of such changes. Unless otherwise provided in our Agreement, all amended terms automatically take effect upon acceptance for new users, or 10 days after they are posted on the Sites for all other users. It is your responsibility to check terms and conditions of this Agreement at the time of each use.